WHAT TO DO IF YOU FIND INJURED OR ORPHANED WILDLIFE
If you find wildlife in distress, please contact FAWNA on the 24/7 rescue line at (02) 6581 4141 immediately. Follow instructions from the hotline volunteer or take the animal to a veterinarian.
Only licensed wildlife carers should attempt to care for sick, injured, or orphaned wildlife. In NSW, you must be trained by a licensed wildlife group to receive authorisation under the NSW Department of Climate Change, Energy, the Environment and Water. It is illegal for untrained individuals to care for wildlife.
A Few Useful Tips:
- Prioritise your own safety. Wildlife may see humans as predators. Claws and teeth can cause injury, and a still animal is not necessarily safe to handle – always cover it before touching. Never place yourself in danger.
- Do not feed or provide water unless specifically advised to do so. Unnecessary handling can cause additional harm.
- Special handling is required for certain animals, including bats, flying-foxes, venomous reptiles, and birds of prey (raptors). These species should only be handled by trained volunteers and professionals.
- Check marsupial pouches if you find an animal killed on the road. A live joey may be inside. Do not forcefully remove a joey from the teat – collect both mother and young for later separation.
- Record the exact location of the animal if you cannot safely handle it. Use an odometer reading to a known landmark to provide accurate information to the FAWNA hotline volunteer.
- Provide location details if dropping off wildlife at a vet this ensures the animal can be returned to its home territory after rehabilitation.
- For baby birds, look for parents nearby before intervening.
- Minimise stress by placing the animal in a soft towel or blanket and gently placing it inside a ventilated cardboard box.
- Keep the animal in a warm, dark, and quiet space away from noise, pets, and human activity. Avoid unnecessary disturbance, as stress from human contact can be fatal.
- Do not attempt to handle snakes or bats. Some animals require particular handling if they need to be rescued. Bats and flying-foxes, venomous reptiles, raptors (birds of prey) have special handling requirements and should not be handled by untrained people. Keep pets and people away until a trained rescuer arrives.

For assistance, always contact FAWNA’s rescue line at (02) 6581 4141.Other useful information can be found on this PDF guide from Sydney Wildlife.Download PDF
For a list of vets in the region who provide support for wildlife, please click here